Quick Fixes for QuickBooks Error 12037
QuickBooks error 12037 occurs when a user tries to download payroll service updates or when QuickBooks is unable to create an internet connection. For better payroll management, updating payroll services is crucial in QuickBooks.
But sometimes, issues such as wrong time zone settings or internet configuration errors result in QuickBooks Error 12037.
What are the prerequisites to resolve QuickBooks error 12037
Creating a company file backup – Before diving into the solution to fix the error, it's suggested to generate a backup file of your company to ensure data security during the troubleshooting process.
Follow the steps to create the backup :
o Go to QuickBooks -> File -> Backup company -> Create Local backup.
o Go through the on-screen instructions to finish the backup process.
· Stable internet connection – make sure you have a high-speed, stable internet connection active.
· Correct time and date settings – Ensure that your system’s time and date settings are correct.
· Correct firewall and antivirus settings – Disable firewall settings or security software temporarily, which may stop QuickBooks updates.
· Admin access – Ensure that to have administrator access to update the required changes made to the system settings.
Common reasons for the existence of QuickBooks Update Error Code 12037
Due to diverse reasons, QuickBooks error 12037 exists :
· Not being able to build an internet connection for QuickBooks.
· QuickBooks server access has been blocked by firewall settings.
· Virus or malware attacks affecting the system.
· Wrong time and date settings on the system lead to QuickBooks error 12037.
· Incorrect time zone configuration settings.
Symptoms
· QuickBooks stops updating payroll or product updates.
· Error message appears: “QuickBooks Error 12037: QuickBooks is unable to connect to the internet.”
· Internet-related features in QuickBooks may fail to work.
For More : QBWC1039: Fix QuickBooks Web Connector Error
5 Quick Fixes for QuickBooks Error 12037
Follow the steps below to troubleshoot QuickBooks Error 12037 :
Fix 1 – QuickBooks Updates reset
· Open QuickBooks software -> go to Help tab.
· Go to update QuickBooks Desktop.
· Tap on Update Now -> verify the box to reset the update and tap Get updates.
Fix 2 – Correcting time and date settings
· Tap on the time option mentioned at the bottom right corner.
· Select Adjust date and time.
· Then, adjust the date and time and choose the right time zone, and lastly, save the changes.
Fix 3 – Correcting internet connection settings
· Open any site to check whether the internet is working properly or not. Connect to your internet service provider in case it doesn’t work properly.
· Go to internet explorer in QuickBooks -> tools -> internet options.
· Under the security tab, go to the globe icon to set the security level to lower or medium.
· Under the connections tab, select ‘Never Dial a connection’.
· In case you are not using Dial-up -> choose the correct internet service provider (ISP).
· In the LAN settings, make sure to select the automatic detection settings.
· Make sure to ‘Use a proxy server’ option is unchecked.
Recommended : Fix ‘QuickBooks File Doctor Not Working’ Error
Fix 4 – Verification of Connectivity settings for QuickBooks error 12037
· First, download and run the TLS 1.2 utility and download the QuickBooks tool hub.
· Open it from the desktop and select the installation issues tab.
· Choose the QuickBooks TLS 1.2 tool mentioned at the bottom right corner.
· Tap on OK, and the TLS tool will be opened.
· Lastly, accept the EULA agreement. (End-user license agreement)
Fix 5 – Make Internet Explorer your default browser
· Launch Internet Explorer.
· Click on the Tools button.
· Select Internet Options.
· In the Internet Options window, go to the Programs tab.
· Check the box “Make Internet Explorer the default browser.”
· Click OK to save the changes.
Conclusion
If the error still shows up after trying all the steps, or if you’re not sure how to set up your firewall or security software for QuickBooks updates, it’s best to get professional help.
Also, if you face other problems like slow performance or features not working, a professional can fix them and make sure QuickBooks is set up correctly and running without issues.
FAQs
1. How can I get the QuickBooks Tool Hub in my system?
QuickBooks Tool Hub helps fix common issues, including Error 12037. To install it on Windows 10 (64-bit), close QuickBooks, download the latest Tool Hub, save and open the QuickBooksToolHub.exe file, follow the installation steps, and then launch it from your desktop.
2. What’s a Proxy Server and how does it work?
A proxy server acts as an intermediary between you and the internet. It separates users from the websites they visit and offers different levels of functionality, security, and privacy based on specific needs or company policies. When you make a web request, it is first sent to the proxy server, which then forwards the request to the website, retrieves the response, and delivers the data back to your browser.
3. When is the End-user License Agreement (EULA) needed?
An End-User License Agreement (EULA) is a legal contract between a product owner and the user. It protects the owner’s rights and sets rules for how the product can be used. EULAs are important when handling payments or sensitive data, offering different user levels, allowing trading, joining affiliate programs, or providing software/services that could be misused.
4. What is QuickBooks Error 12037?
QuickBooks Error 12037 occurs when QuickBooks cannot connect to the internet during updates, often due to incorrect system time settings, misconfigured internet options, or firewall/security restrictions blocking the connection.
5. Why does QuickBooks Error 12037 occur?
Possible causes include a disrupted internet connection, firewall restrictions on QuickBooks, malware interference, incorrect time zone, or inaccurate system time.
6. How can I fix QuickBooks Error 12037 with updates?
Reset QuickBooks updates via the Help menu, verify that your date and time settings are correct, and ensure your internet connection is properly configured.
7. What’s the role of firewall settings in resolving Error 12037?
QuickBooks updates may be blocked by firewalls. Temporarily disable security software or adjust firewall settings to permit QuickBooks access while updating.
8. Can having multiple QuickBooks versions cause Error 12037?
Yes, having multiple QuickBooks versions installed, such as Pro 2019 and Premier 2019, can cause this error. To resolve it, uninstall the extra versions and install the latest updates for the version you are using.
9. Why should I create a company file backup before troubleshooting Error 12037?
It is recommended to create a company file backup to safeguard your data during troubleshooting. This ensures you have a safety copy in case any issues occur during the resolution process.