How to fix QuickBooks Error 6000 77

How to fix QuickBooks Error 6000 77

Are you frustrated with QuickBooks error code 6000 77 and trying to find a way out?

Then you are at right place.

This error is commonly known as company file error and is a 6000 series of errors.

When you have enough permissions to access QuickBooks file then this error occurs. When multi-user mode is activated then also you will encounter this error.

This blog will provide all the necessary details about QuickBooks error 6000 77 to help in resolving this error.

What is QuickBooks error code 6000 77?

QuickBooks error code 6000 77 is considered as company file error, which occurs when any users open the data file but got failed because of some file damage.

When this error occurs, a message like this will be appeared on your screen

“We’re sorry. QuickBooks encountered a problem.”

Possible causes for the occurrence of QuickBooks Error code 6000 77 

To understand properly QuickBooks error code 6000 77, you have to know the possible reasons for its occurrence :

• QuickBooks application unable to function properly because users consistently clicking on its icon.
• Storing of company data files on an external storage / on cloud software.
• Incorrect configuration of multi – user network in QuickBooks.
• Lack of permissions for accessing company file folder.
• Damaging of files such as company file, network file, transaction log file or all these files.
• Wrong firewall settings on the device.

What are the symptoms of QuickBooks Error Code 6000 77?

Some of the symptoms of QuickBooks error code 6000 77 are :

• Unable to access the company file.
• Sudden no response from QuickBooks screen or turning blank.
• Buttons in the QuickBooks application cant be accessed.
• Users cannot switch from QuickBooks to another application on system.
• Consistent closing of QuickBooks application irregularly.
  
  Read More : How to fix QuickBooks Error 1601, 1603, and 1642

Prerequisites to fix QuickBooks error code 6000 77 

Before diving into the methods to resolve the QuickBooks error 6000 77, implement the below steps :

• Restart your QuickBooks software along with more different access rights.
• Implement QuickBooks file doctor tool because it can repair the damaged file.
• Move the company file to a different local or network drive if previously it was located in an external storage.
• In case the reference of company file is mapped drive, then change the settings to correct server.

Quick fixes to resolve QuickBooks error code 6000 77 

Below are the some proven solutions to fix QuickBooks error code 6000 77 :

Fix 1 – Re-generating the folder which was damaged  

• Generate a new folder in the C drive of your system.
• Open that folder in which the company file data is saved.
• Find the ‘.qpw’ extension file.
• Right click on it to choose ‘Copy’ option.
• Create new folder
• Paste qbw extension file in that new folder.
• Now, you have to create an ‘Access’ along with windows permissions so that the company file can be shared with other programs and users.
• Open your QuickBooks software files from the new location.

Fix 2 – Using the QuickBooks File doctor tool

• First, you have to download and implement the ‘QuickBooks file doctor’ tool on your system.
• This tool will identify the errors and issues related to QuickBooks company file automatically and resolve them.

Fix 3 – Renaming of .ND and .TLG files.

Renaming the extensions of these files will help in configuration of files letting QuickBooks application to access those company files in multi-user environment.

Renaming will also help in preventing loss of data while using the company file with QuickBooks database server manager.

• Open that folder in which the company file has been saved.
• Find those files which has the same name as that of company files and having .ND and .TLG extensions such as [company_file.qbw.ND, company_file.qbw.TLG].
• Right click on .ND and .TLG files to rename them.
• While renaming them, add ‘.old’ extension to the file name and save them.

Fix 4 – Configuration of firewall and security software settings

• Perform automatic configuration of ‘Firewall port settings’.
• Now, perform manual configuration exceptions for different firewall ports.
• You can either install an anti-virus software or correctly configure them.

Fix 5 – Using UNC path rather of Mapped drive.

• Select Run as an administrator option to open QuickBooks software.
• Using ctrl key until ‘no Company open’ windows appear on your system screen.
• Be careful, because implementing above point will hamper QuickBooks desktop to open the company files automatically.
• Choose ‘Open or restore company’.
• Select open a company file.
• Click on Network settings given in the left plane.
• Go to the folder where you company file has been saved.

In case you cannot find the folder containing company file then you have to set folder permissions.

Choose that company file to open it.

Recommended : How to fix QuickBooks Desktop Running Slow on network error

Fix 6 – Removing blank spaces from the file name.

Existence of any blank space or special characters leads to occurrence of several QuickBooks errors.

Follow the below steps to get rid of it :

• First, you have to sign out from the QuickBooks software application.
• Move the QuickBooks company file to open it.
• Rename it by right clicking on it.
• Rename it by ensuring that there must not be any special characters and blank spaces in the file name.
• Save it and open the QuickBooks company file again to generate it.

Fix 7 – Common troubleshooting steps

Implement these general fixing methods to resolve the QuickBooks Error code 6000 77 :

• First, restart your QuickBooks software with more different permissions.
• If the last steps doesn’t works, then the alternate method is to move the company file to local folder or on network drive.
• In case the company files gets reference from the mapped drive then you have to change settings.
• Select the right server.
• Click on  restore option or open it.
• Choose Open a company file.
• Tap on Network place.
• Move to the server where company file is located.
• Lastly, check whether the error has been resolved or not.

Fix 8 – Creating backup of company file on Windows desktop

 Creating a copy of company file to windows desktop helps in seamless accessing while resolving QuickBooks Error 6000 77

Follow below steps to fix :

• Open that folder on server in which the company file is located.
• Right click on .QBW file to copy.
• Paste that copied file into your USB flash drive.
• Now, connect that drive into desktop system.
• Save that file where you can find it easily.
• Choose ‘Open or restore an existing company’.
• Go to that copied file on your desktop to open it.  

Other useful suggestions to fix the QuickBooks error code 6000 77 

• Restart your QuickBooks software by accessing more different permissions.
• Sometimes, removing the error while restarting it resolve the underlying issue.
• Run your QuickBooks file doctor tool to repair the damaged QuickBooks files.
• Move the company file to local drive of your system.
• Now, open QBW file in QuickBooks software.
• Check whether the QuickBooks Error 6000 77 has been fixed or not.

Conclusion 

We hope that all above solutions will help in resolving the QuickBooks error code 6000 77. Above mentioned methods are dependable i.e., need someone else also to resolve them and can be tried by any QuickBooks users as well as experts.

But in case the above solutions doesn’t works then you need technical assistance from ProAdvisor support experts.

You can connect them via email info@proadvisorsupport.com or you can call on their toll-free number +1(325)244-1757.

Hurry up. Connect with us before it too late.

FAQs 

1. What is QuickBooks Error 6000-77 and how does it affect my business?

QuickBooks error 6000 77 is a company file error which ensures that you cannot open a company file caused by wrong file location, lack of permissions, damaged company file as well as network connectivity errors.

This error has badly affect your business functions by allowing access to important financial data hampering all QuickBooks processes.

2. How can I resolve QuickBooks Error 6000-77 on my own?

Follow the below steps :

• Moving your company file from network drive to local C drive of your system.
• Now, open that file in QuickBooks software.
• Make sure to run as an administrator.
• Finally use the QuickBooks File doctor tool to resolve network issues.

3.  Are there any other errors related to QuickBooks Error 6000-77 that I should be aware of?

Yes QuickBooks error 6000 77 comes under the category of 6000 series of error which means it’s a company file issue. Some other errors related to this error are 6000-80, 6000-83 and 6000-301. Every error has diverse causes and symptoms and their effect on QuickBooks software functions. Some includes wrong folder permissions, network configuration issues as well as corrupted company files.

4. What are file extensions in QuickBooks?

QuickBooks consists of several file extensions used for storing and managing data. One of the main file extension is .QBW [company file]. Some of the supporting files includes .ND [network data files]; .TLG [transaction log file] as well as .QBB [backup file]. These files works simultaneously so that you can access your company data safely.

5. Are there any Considerations Before Implementing the Troubleshooting Methods to Fix QB Error 6000 77?

 Yes there are. Before trying to troubleshoot QuickBooks error 6000 77, make sure to go through the following steps :

• Confirming you have administrative rights.
• Have a stable high-speed internet connection (if working in multi-user mode).
• Correct folder permissions to avoid any complexities while running resolving methods.

6. How can we differentiate Error 6000 77 from others and resolve it accordingly?

 This QuickBooks error 6000 77, unlike other 6000 series of errors, it caused mostly by storing of company file in wrong location, such as on network drive or external device.

Moving the company file to local C drive.

Reopening the company data file and QuickBooks software will resolve the issue.

This will make simpler to identify as compared to other file or network related errors.