Fix ‘QuickBooks File Doctor Not Working’ Error

Fix ‘QuickBooks File Doctor Not Working’ Error

Does your QuickBooks file doctor tool is not working?

Are you frustrated with this ‘Quickbooks file doctor not working’ error? 

QuickBooks file doctor tool sometimes throws such nasty errors to its users through which users get overwhelmed.

The tool helps in resolving company file issues on network. Whesn QuickBooks users gets stucked with this errors when it don’t let open company files then this error occurs.

If this error is killing your precious time and peace of mind then this blog will help you to get rid of it via proven methods to solve them so that you can use QuickBooks for business functions without any interruption.

QuickBooks File Doctor tool not working error – Introduction

You will file doctor tool in company file issues and scan the files for users on the network and company file errors.

Sometimes, process of scanning gets interrupted by QuickBooks file doctorwhich shows error message on users screen.

It also happens when any users tries to correct their company file by using this tool.

As a result, the issue leads to crashing of tool and QuickBooks software interrupting users productivity.

A message like this will be displayed on your screen,

“We’re sorry you can’t open your company file.

Please locate and upload your company file- We’ll try to fix the problem”

Possible causes of ‘QuickBooks file doctor not working’ error 

• Using older version of file doctor tool - Using older versions of QuickBooks file doctor tool is not compatible with recent version of QuickBooks software application.
• Conflicting software - Some of the functions of QuickBooks file doctor tool creates interruptions with other third-party softwares like firewalls and security programs.
• Lack of system requirements - It has particular system needs such as operating system and hardware specifications which your system must meet.
• Network connectivity issues - The tool depends on network connection to diagnose and fix QuickBooks company files errors.

• Damaged company files 
• Lack of user access privileges
• Missing of company file 

Symptoms of QuickBooks file doctor not working error 

Following below points to know the error :

• QuickBooks file doctor tool cannot start when used via the tool hub.
• The tool cannot fix the company file.
• The tool gets stucked during the process.
• Displaying of error messages on your screen.
  
  Read More : Fix QuickBooks Multi-User Mode Not Working Error

Prerequisites to fix QuickBooks file doctor not working error 

Before diving into the solution to fix ‘QuickBooks file doctor not working error’, follow these steps :

• Use recent version of QuickBooks.
• Updating QuickBooks tool hub to current version.
• Shut down QuickBooks desktop software & QuickBooks tool hub before using the file doctor tool.
• Have a high-speed stable internet connection.
• Make sure to use external websites for good connectivity.

Common QuickBooks File doctor not working error message which you encounter 

• QBFD.msi error in QuickBooks
• QuickBooks File Doctor Blank
• QuickBooks File Doctor won’t Open
• QB File Doctor Not Opening
• Not working of QuickBooks file doctor network connectivity.
• QuickBooks file doctor is trying to sign in into the company file.
• Unable to open this tool.
• Hosting mode of this tool is turned off.
• The tool is being used currently.
• Failure of QuickBooks file doctor tool.

Preventing ‘Quickbooks file doctor tool not working’ error 

Follow the preventive tips for this error :

• Run QuickBooks as an administrator so that applications can have required permissions.
• Disable antivirus / firewall software on temporary basis as it hampers QuickBooks file doctor tool processes. 

Proven steps to troubleshoot QuickBooks file doctor tool not working error 

Following are the best possible solutions to resolve ‘QuickBooks file doctor not working’ error :

Method 1 – Start QuickBooks file doctor manually

• First, execute QuickBooks file doctor tool and wait for the message.
• Move to files utilities.
• Select tap on repair file and network issues.
• Click OK on the dialog box opened.
• Click on QuickBooks file doctor tool application.
• Mention your id and password for signin.
• Begin QuickBooks file doctor to fix files.
• Select Advanced settings.
• Choose File Diagnosis only.
• Open that file when asked by system.
• Check whether the error has been resolved or not.

Method 2 – restoring the backup of company file.

To restore the backup of corrupted files :

• Restore backup of all damaged files.
• Go to file menu in QuickBooks application.
• Check restore company to click on it.
• Choose Restore a backup copy
• Click on next.
• Select local backup in the local backup.
• Tap Next.
• Select location of backup file from the drop down list.
• Choose file having .QBB extension.
• Save the file.

Method 3 – Using Auto data recovery option

Another method to verify and evaluate is auto data recovery. After evaluation process, the file would have no errors and issues and its copy can be saved as backup in recovery folder.

Wait for the backup recovery process as it will take 12 hours.

Resolving several network issues 

When hosting mode is turned off

Via host system / server system by QuickBooks, you can  simply use the host system.

When its switched off then its mandatory to turn it on.

Follow below steps to switch on hosting mode :

• First, you need to map the server.
• Verify whether you system is in multi-user mode or not. If its not then you have to set up QuickBooks online Multi-users mode.
• Saving your QuickBooks company file in shared folder.

Turn on hosting

• QuickBooks company files is in multi-user mode.
• Hosting refers to process of letting different system to access files from the central system over network
• QuickBooks desktop provide diverse services for handling company files 
• QuickBooks desktop 2020 using QuickBooks database 30
• QuickBooks Desktop 2019 uses QuickBooks DB29
• QuickBooks Desktop 2018 uses QuickBooks DB28
• QuickBooks Desktop 2017 uses QuickBooks DB27
  
  Recommended : How to fix QuickBooks Error 3645

Following is the list of QuickBooks hosting mode 

• Dedicated hosting

 

• Peer-to-peer hosting program

• Alternate hosting program

How you can access the company file?

Do not forget below conditions before accessing the company file :

• Windows file permissions: User who signin has complete control over system which includes permission for data altering.
• Database server mode: This can open the company file easily.
• QuickBooks online user login: Every user have QuickBooks login username and password.

Hosting modes 

This is available for each version of QuickBooks software.

There are 3 types of hosting modes 

Not hosting mode

• QuickBooks database manager always starts in standard process.
• This mode doesn’t support multi-user feature.
• In this mode, memory is shared between users and QuickBooks for smooth communication.

Hosting local files only mode 

• In this mode, QuickBooks database manager starts on windows service which is known as QuickBooksDBXX and for windows user QBDataServiceUserXX.
• QuickBooks software will keep running when the system will be on.
• In this mode, multi-user feature is supported via TCP/IP for Quickbooks destination.
• QuickBooks users who are currently working in remote areas can easily access company files via a database server functioning in this mode.
• A system in this mode is allowed to host those files which are placed within the system.

Hosting local files & remote files

• In QuickBooks database manager, the user is allowed to signin as a windows user until they logout of the system.
• Multi-user feature is supported in this mode via TCP/IP for transferring data in QuickBooks.
• Remote QuickBooks users access company files on local computers via database server.
• Local system can host stored files & on remote systems to open on local computers.  

How does Quickbooks desktop decides which database server to communicate to?

• First, the QuickBooks desktop software locate the .nd file. [this file consists of same name of company file but saved with different QuickBooks file extension].
• Then QuickBooks desktop verifies .qbw file either it is in use or not.
• After verification of company file, QuickBooks goes to server:
• To communicate with the company file.
• In case it gets failed, and shows errors related to H101, H202 etc while starting the company file.  

Some common systems related to firewall 

Firewall program	Methods
Norton firewall software	For deep information, go to the official site of Norton firewall software for its configuration. ·   Go to the drop-down menu. ·   Search for firewall product. ·   Select the firewall version which has been installed on your system. ·   Search Creates firewall rule. ·   Go through the given instructions for firewall configuration.
McAfee Personal firewall	On its official website, find content how to configure firewall settings so that the inbound connection is allowed by various ports.
Avast on process protection	In case you are using Avast terminal services and its access protection is also working then you need to find a way to exclude a file from on-access protection. ·   You need to  exclude all the mentioned files so that internet can access them.
Microsoft windows firewall	Go to official website of Microsoft and follow below suggestions : ·   Go to drop-down menu. ·   Choose that product which you are using ·   Move to search bar. ·   Search ‘opening ports in the firewall’ ·   Tap Enter.

Conclusion 

We hope that the given solution in this blog has helped in fixing the ‘QuickBooks file doctor not working’ error. But if above solutions doesn’t works then you need technical guidance.

To get immediate help, connect with Proadvisor support experts team by email Id info@proadvisorsupport.com or calling on toll-free number +1(325)244-1757.

FAQs 

1.  What crucial points should I consider before troubleshooting the file doctor tool not working error?

 Make sure your Quickbooks software is updated with recent version along with required admin rights and your internet connection must be stable before fixing the error.

2.  Can a corrupted company file cause the File Doctor tool to stop working?

Yes, a badly damaged company file avoid the file doctor from functioning properly.

3.  Why does the QuickBooks File Doctor Won’t Open?

 This happens because of incorrect QuickBooks installation, compatibility issues with system and conflicting with background QuickBooks processes.