Privacy Policy

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Privacy Policy

ProAdvisor Support, having its registered office at 8 The Green, Ste A, Dover, Delaware, 19901, USA (“Company” or “we” or “us”), is the owner of the website. This page informs a visitor or user (“you”, “your” or “User”) of the Platform of our policies regarding the collection, use, and disclosure of personal data when you use our Platform and the choices you have associated with that data (hereinafter referred to as “Privacy Policy”). We use your data to provide and improve the Platform. By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy

1. INTRODUCTION AND APPLICABILITY OF THE PRIVACY POLICY

    1.1. We are strongly committed to respecting your online privacy and recognize the need for appropriate protection and management of any personal information collected and/or collated by us.

    1.2. The purpose of this Privacy Policy is to ensure that there is an intact charter that governs the collection, usage and protection of any personal and/or sensitive data collected by us. This Policy defines our procedure for collection, usage, processing, disclosure and protection of any data or information obtained by us through the Platform.

    1.3. Any reference made to Privacy Policy in this document shall mean and refer to the latest version of the Privacy Policy

2. DISCLAIMER

    2.1. Please be advised that any Information (as defined herein below) procured by us, shall be:

       a. processed fairly and lawfully for rendering the Services (as defined in the Terms of Service);

       b. obtained only for specified and lawful purposes, and not be used in any manner which is against the law or policy in force. (“Applicable Law”);

       c. adequate, relevant and not excessive in relation to the purpose for which it is required;

       d. able to be reviewed by the User, from time to time and updated-if need arises;

       e. and not kept longer than for the time which it is required or the purpose for which it is required or as required by the applicable law.

    A. WE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE SUSTAINED BY REASON OF ANY DISCLOSURE (INADVERTENT OR OTHERWISE) OF ANY DATA, IF THE SAME IS EITHER (A) REQUIRED FOR SHARING YOUR INFORMATION FOR LEGITIMATE PURPOSES; OR (B) WAS EFFECTED THROUGH NO FAULT, ACT, OR OMISSION OF THE COMPANY.

    B. BY USING THE PLATFORM OR SERVICES, YOU EXPLICITLY ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THE COLLECTION, USE AND TRANSFER OF THE INFORMATION IN THE MANNER DESCRIBED HEREIN

    C. PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT AFFECTS YOUR RIGHTS AND LIABILITIES UNDER LAW.

3. Your consent

3.1. Please note that by providing the Information (as defined herein below), you provide your consent and authorize us to collect, use or disclose such Information for the business and research purposes and as stated in this Privacy Policy and as permitted or required by applicable law. Moreover, you understand and hereby consent that this Information may be transferred to any third party for the purpose of providing Services through the Platform or to any third-party providers for rendering Services, any jointly developed or marketed services, payment processing, order fulfilment, customer services, data analysis, information technology services and such other services which enable us to provide Services through the Platform.

3.2. This Privacy Policy shall be enforceable against you in the same manner as any other written agreement. By visiting or accessing the Platform and voluntarily providing us with Information (including Personal Data), you are consenting to our use of the Information, in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, you may refuse or withdraw your consent any time, or alternatively choose to not provide us with any Information. Under such circumstance, we may be unable to render Services.

3.3. Such an intimation to withdraw your consent can be sent to support@proadvisorsupport.com

4. TYPES OF DATA COLLECTED

We collect several different types of information for various purposes to provide and improve our Platform to you.

A. “Sensitive Personal Data”, means and includes information relating to; (i) government ID cards; (ii) financial information such as bank account or credit card or debit card or other payment instrument details; and (iii) any detail relating to the above-mentioned points as provided to us for using the Platform.

B. “Personal Data”, means and includes any Information that relates to a natural person through which an individual is identified, such as the name, contact details, email address, gender, age or any other relevant material provided by a User, including but not limited to information gathered through availing Services, communications with the instructors. It shall also cover information of User’s care person details (name, age, gender, mobile number, relationship with the User).

C. “Transaction Information” means information that is contained in text messages (that is, SMS) sent by providers of services and/or products (including but not limited to financial institutions, mobile carriers and utility companies) to your mobile telephone number(s) in connection with one or more transactions across multiple financial accounts (including purchase, payments, billing information and service notifications related thereto). Without limitation, Transaction Information includes:

   i) Your mobile phone number

   ii) Your email address

   iii) Partial payment card data only to the extent such card data is disclosed in the said messages

   iv) Information related to the transaction in question including identity of the service and the price or fee paid or payable in respect thereof.

   v) KYC details

Pro Advisor Support does not approve unauthorized persons or organization for any usage of your personal information that our Pro Advisor Support might have gathered from you through this Website.

However, the Pro Advisor Support in rare cases has to reveal your information or identity without notice to you. These rare cases include subpoenas, court orders or other legal process.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. We reserve the right to suspend or terminate your access if we discover that any information you have provided is false, misleading, or violates these terms.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.